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| El-Basha |
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424 Belmont Street
Worcester, Massachusetts 01604-1032
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ph: 508.797.0884
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I had been wanting to visit el-basha for a long time, but somehow we always managed to reach the restaurant on a Sunday which happens to be the Friday for a middle-eastern restaurant( isn't that surprising, have you heard of any restauarant closed on a Sunday ?). Anyway, we finally managed to visit this `famous` restaurant on a weekday i.e yesterday the 20th of July 2005 for dinner. We entered the place and waited to be ushered in(5 mins) no signs of the usherer( and the place was empty except for two couples). The waitress seated us, handed out the menu card and within 2-3 mins asked us if we ready to order- meanwhile no pleasenteries ,(Good evening, hello, how are you doing , I am going to be your server ? ) were exchanged. We ordered and the food was served right away. We finished the meal in about 20 mins during which the waiteress did not come by a single time to see how we were doing or did we need something. After the food, there was still no sight of the server/waiteress, so I stood up thinking this would signal the waitress to get our cheque. Nothing happened, still no one came. Finally I sent my son to fetch the waitress from the employees room located past the bar. She came, handed out the cheque. Still no pleasenteries or questions if we liked the food, did we wanted to order to some dessert. As we came out I found two waiteresses sitting on the stoop and chatting away happily. I wonder how the people of Worcester have voted it as one of the best Middle eastern restaurant when the service there is beyond lousy. I will never tout this restaurant to anyone. I have lived in the middle east and seen the kind of courtsey they extend to their customer which is pivotal in the food service industry.
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